A message to our patients...
In light of recent area shutdowns due to the Coronavirus Pandemic (COVID-19), our office will be reducing the amount of staff on hand in an effort to combat the spread of this highly contagious illness for a period of at least two weeks, beginning on Monday, March 23rd, 2020.
During this time period our Sacramento location will remain open 7 days a week and our Galt location will remain open Monday through Friday, both with limited staff. We will continue seeing patients for their routine office visits and acute care needs. We will also maintain the processing of Prescription Refills, Prior Authorizations, and Supply Orders, as well as urgent requests for Authorizations and Medical Records.
Please be advised that during this reduction period delays can be expected for some services that require insurance authorization, as many of the insurance companies may also be open under special conditions.
Special precautions have been taken to keep patients with possible infections away from others. Patient with symptoms suspicious for Coronavirus (COVID-19) are seen in a special isolated exam rooms in a different area of our office, away from all other patients. They never even walk through the check in counter or reception areas.
We appreciate your patience during this time and remain dedicated to providing the highest standard of patient care to our patients and their families.
Thank you,
Associated Family Physicians
