Skip to main content
#
familymd
 
our facebook page
MyHillChart Login Site
MyChart Self-Signup Page
Video Visit Support
NEW PATIENTS
SITE MAP
CONTACT
David Kosh, MD
Malathi Shanmugam, MD
Ethan Mathews, MD
Sarah Alarabi, DO
Devonne Ortiz, FNP
Mark Shannon
Charlotte Johnson, FNP
Dione Cole, MSN, ACNP-BC, FNP-BC
Provider Biographies
Services
Covered Insurance Plans
How to Contact Us
Locations
New Patients Appoinment Information
Video Visit Support
Notice of Privacy Practice
Immunizations
Helpful Links
Patient Resources
 
Video Visit Support -Preparing and Connecting to your Video Visit  

Attention Patients:  The VidyoConnect app will be required as of May 28th, 2020.  If you have a Video Visit appointment scheduled on or after this date, please download and install prior to checking in for your appointment.

Thank you, Associated Family Physicians.

Scheduling your Video Visit

Our office does not accept requests for Video Visits directly from patients.  Rather, your provider will identify if you are a candidate for one, and have a scheduler call you to set this up.

Preparing for your Video Visit

IMPORTANT:  Prior to joining a Video Visit with your provider, please make sure that you are prepared by downloading and installing the VidyoConnect app on your device.  This applies to all smartphones, tablets, laptops, and computers. 

For a quick video tutorial on how to prepare for your Video Visit, click here.

Connecting to your Video Visit

Follow the istruction on the left to connect to your Video Visit. 

For a quick video tutorial on how to connect to Video Visit, click here.

For full instruction on how to login and connect to your video visit, click here.

Support Numbers for Video Visits:  1-888 965-8588

    Sacramento Family Medicine
    Timberlake Office

    8110 Timberlake Way
    Sacramento, CA 95823
    Phone: (916) 689-4111
    Fax: (916) 689-6620
    Galt Office

    417 C Street
    Galt, CA 95632
    Phone: (209) 745-1778
    Fax: (209) 745-9187